| Certifications |
- Certified Web Developer – Bellevue College 2013
- Technical Communication Information Design – Bellevue College 2011
- Certified Scrum Master – Scrum Alliance 2009
- Certified Scrum Product Owner – Scrum Alliance 2009
- Microsoft Certified Applications Developer (MCAD) – Microsoft 2005
- Microsoft Certified Professional (MCP) – Microsoft 2005
- Microsoft Certification Transcript
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| Programming Languages |
- C#.Net
- VB.Net
- Javascript
- jQuery
- XML
- HTML, XHTML
- CSS
- T-SQL
- IBM JCL
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| Databases |
- MS SQL Server 2008, 2005, 2000
- CA Datacom
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| Other Software |
- ASP.Net
- Visual Studio
- MS Office (WORD, EXCEL, PowerPoint, VISIO)
- Adobe Photoshop
- WordPress
- Xpediter
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| Accomplishments |
- Created website for massage clinic with online appointment booking.
- Created automated trading system for regional brokerage firm which met the strict guidelines of the SEC and greatly reduced manual intervention by traders.
- Implemented coding standards at brokerage firm greatly improving code efficiency and maintainability.
- Conducted training classes in COBOL and CICS over the course of 18 years.
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EXPERIENCE |
| Web Producer at Microsoft (Jan 2013 – May 2013) |
- Implementing localized version of the Surface marketing and support website.
- Working in Compass creating and modifying HTML and CSS.
- Manipulated images in Photoshop.
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| Web Developer Intern at Symetra (Apr 2012 – Jun 2012) |
- Created data models for SQL database.
- Created new internal web pages using VB.Net.
- Created new web application using C# and ASP.Net.
- Create new WCF web service.
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| Business Systems Analyst Manager at Washington Dental Service (Mar 2008 – Aug 2011) |
- Managed a team of six Business Systems Analysts.
- Worked with team to create new templates for Business Requirements, Functional Specifications, Use Cases, Process Flows and Technical Specifications documents.
- Mentored team in gathering and documenting requirements.
- Continued to work as analyst on projects during my time as manager.
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| Business Systems Analyst at Washington Dental Service (Apr 2007 – Mar 2008) |
- Was instrumental in developing the process and design of the Alternate ID solution for subscribers. Gathered requirements, documented requirements, worked with the offshore developers and worked with test team to ensure quality of code.
- Worked on the Provider eServices application which allowed providers real-time access to Benefits and Eligibility information on subscribers as well as claim status.
- Gathered early requirements for web redesign project and assisted in vendor selection.
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| Software Design Engineer in Test 3 at Microsoft (Mar 2006 – Mar 2007) |
- Designed and coded automated test cases for testing the logging feature of Digital Rights Management software.
- Technologies used: C#.Net, ADo.Net to access SQL databases, Microsoft Message Queue (MSMQ) and XML Web Services.
- Wrote test plans and conducted test plan review meetings.
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| Senior Programmer/Analyst at RBC Dain Rauscher (1985 – May 2003) |
- Software Development – Designed and coded multiple online applications for the trading department for entering details of blocked trades. Created online application which performed automated trading for this regional brokerage firm. Project required programs which captured price feeds from NASDAQ, online screens which the traders could use to set trading limits for each stock, and programs which would report trades to the parties involved. Designed screen layouts and coded programs for cashiering department which communicated with DTC. Designed and coded software to implement OATS (Order Audit Tracking System) reporting. Designed all user interfaces, wrote specifications for the programs and wrote majority of the code and job control language.
- Conversions – Designed and wrote date conversion routine for Y2K conversion project. Modified hundreds of programs to use date conversion routine. Performed analysis and wrote conversion programs for expansion of trade database. Analyzed existing programs and wrote conversion programs for large Firm-ID conversion project.
- Database design – Designed database tables for at least twenty projects.
- Interface design – Designed user interfaces for roughly fifty projects.
- Project Management – Managed the projects described above from requirements gathering to implementation.
- Testing – Performed testing of all software mentioned above.
- Documentation – Created user documentation for all new screens developed.
- User Training – Instructed trading department on the use of new software.
- Developer Training – Conducted ten computer programming seminars (each five weeks in length). Taught COBOL, job control language, database and testing in the mainframe environment. Conducted five (week-long) CICS classes. Instructed students in writing efficient online programs
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| Systems Engineer at IBM Corporation (2 years) |
- Meeting with clients to see how an IBM computer could benefit them.
- Designing new process flows and applications.
- Converting client programs to run on an IBM mainframe and performing benchmark tests.
- Training customers on the use of IBM software.
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EDUCATION |
| Bellevue College – Bellevue, Washington |
- Web Development coursework resulting in certification.
- Technical Communication coursework resulting in certification.
- MCAD (Microsoft Certified Applications Developer) Fast Track program.
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| Hennepin Technical College – Eden Prairie, Minnesota |
- Graphic Arts courses (Adobe suite, Color Theory and more).
- Programming courses (CICS, Visual Basic, PowerBuilder).
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| IBM Corporation – various locations in the US |
- Training in programming and analysis and more.
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| University of Minnesota Institute of Technology – Minneapolis, Minnesota |
- Two years majoring in Physics.
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